❓ Frequently Asked Questions
How can I place an order?
Please provide specific details including size, color, material, quantity, and printing requirements. We recommend providing original samples or high-resolution design files for an accurate quote.
How long does it take to get a price quote?
Once you send us your detailed requirements via our contact channels, our team will provide a comprehensive response within 24 hours.
What is your sample policy?
Samples are available based on your requirements. Typically, samples are dispatched within 5 working days after the price is confirmed. Note that sample and transport costs are covered by the buyer.
How do you ensure product quality?
We follow a strict 3-step quality control process: rigorous inspection of all incoming materials, spot checks during production, and a 100% final check of every unit during packaging to maintain a 99% qualification rate.
What are your production capabilities?
With over 10 production lines and a professional technical team, we ensure efficient delivery times and first-class quality. Our daily production capacity reaches up to 20,000 units.
Do you offer customization for logos and packaging?
Yes, we specialize in factory manufacturing with full customization options for logo printing, custom sizes, and specific transport packaging like reinforced cartons.